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Common queries answered

Frequently asked Questions

It can be as little as 24 hrs or it may be 2-3 days. We use Gelato,Printify,Printful and Merch by Amazon. This means they will choose the nearest approved printing company to you.

We’ll refund you all your money if the poster or garment does not meet with your approval. Return it within 30 days from day of receipt. Follow the instructions on your order, different manufacturers have different procedures. We will be informed via your order. It’s us that will refund your money…no hassle

Click on the My Account Button and change it there. If you are having trouble just send us an email to shop@avier.store and let us know. Put your telephone number so we can contact you.

You will receive a series of emails from us at every stage of the order and when it is dispatched you will recieve updates from the shipping company. You can alsways look in My Account If you need any help please use the contact form on this page or send an email from the email address you used for the order,to shop@avier.store

Cstosupport sia the contact form on this page and we will answer your query with the same day. You can always email us at shop@avier.store  

Dont forget to add your order number, your email, your contact telephone numbr what the query is.

This can happen! don’t panic, just send us an note from this page with the order number, we’ll track the order and correct the address on the shipping documents and keep you informed. Don’t forget to change your address in the My Account page

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It depends what you have ordered, If you have ordered a notebook, a poster and a baseball cap, they will come in three separate packages. They will all have our Brand name ( Avier) and they will come from different manufacturers. You can check your oders on My Account page.

No,  our CRM System does not store full credit card numbers or security codes (CVV) by design. 
Instead, sensitive payment data is routed directly to your chosen payment gateway (e.g., Stripe, PayPal). Your store only keeps an encrypted “token”—such as the last four digits and the card’s expiration date—which allows you to process future purchases or recurring subscriptions without exposing sensitive financial information. This practice helps keep our business secure and simplifies our PCI-DSS compliance. PCI DSS stands for Payment Card Industry Data Security Standard. It is a set of global security requirements designed to ensure that all companies that process, store, or transmit credit card information maintain a highly secure environment to protect customers’ payment data from fraud and data breaches
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