FAQ

• We accept the following credit cards: MasterCard, Visa, American Express Apple Pay, GooglePay,SHOP and Paypal
• We only take payment once your order has been shipped. 
• If you decide to use either Paypal or Amazon Pay,  you’ll be taken to either the PayPal or Amazon Pay website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.
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• Key Things Customers Experience at Checkout

  • Accepted Payment Methods: Customers can pay using major credit and debit cards (such as Visa, Mastercard, and American Express), alongside regional or local payment methods automatically enabled based on their location.

• Accelerated Digital Wallets: Built-in and optional buttons appear for one-click or fast-tracked checkouts like Shop Pay, Apple Pay, Google Pay, and PayPal, letting shoppers skip manual card entry.

• Saved Information via Shop Pay: If customers use Shop Pay, their email, shipping address, and encrypted payment details are securely remembered for future use across Shopify stores, requiring only a quick text or email verification code to complete a purchase.

• Buy Now, Pay Later (BNPL): Depending on store eligibility and region, shoppers may see options like Shop Pay Installments or partner apps (such as Klarna or Afterpay) to split their purchase into smaller payments.

• Data Encryption & Security: All sensitive payment data is encrypted to comply with strict PCI DSS (Payment Card Industry Data Security Standard) guidelines, protecting customer financial details during transmission.What payment methods does Shopify have?

Shopify supports native, third-party, digital wallet, buy-now-pay-later (BNPL), and manual payment methods across its platform. 

1. Primary & Native Payment Gateway
Shopify Payments: The built-in processor that eliminates third-party account setup. It accepts major credit and debit cards (Visa, Mastercard, American Express, Discover, Diners Club, Maestro, UnionPay), and waives extra Shopify transaction fees. 

2. Accelerated Checkouts & Digital Wallets
Shop Pay: Built into Shopify Payments for one-tap express checkouts (plus HSA/FSA eligibility in the US). 

Apple Pay & Google Pay: Native digital wallet options enabled via Shopify Payments or supported gateways. 

PayPal & Venmo: Offered as a direct integration or accelerated wallet option. 

Amazon Pay: Allows customers to check out using credentials stored in their Amazon accounts. 

3. Buy Now, Pay Later (BNPL) Services
Klarna, Afterpay, & Affirm: Installment options that let customers split purchases into smaller payments. 

4. Third-Party Payment Gateways
Shopify connects with over 100 external payment gateways globally (such as Stripe, Adyen, Worldpay, Razorpay, and JPMorgan Chase) for regions or business types where Shopify Payments isn't active. 

• We are a Made to Order business, which means we produce your items when you buy them.
• We do this to keep our costs low and our quality high by working with suppliers who can produce items quickly when they are ordered.
• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
• If approved, you’ll be automatically refunded on your original payment method within 10 business days.
• Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at shop@avier.store. Subscribe to our emails

We are a Made to Order business, which means we produce your items when you buy them. We do this to keep our costs low and our quality high by working with suppliers who can produce items quickly when they are ordered.

For this reason, we want to guarantee the quality of your item.

If it arrives damaged or with a defect, we’ll offer you a no-cost replacement or a refund.

Because we are a Made To Order business, refunds and replacements can only be processed for DAMAGED or DEFECTIVE items. We appreciate you supporting our business!.

If this happens, please do not return the original item to the manufacturer or us. It’s yours to keep, even if we send a replacement or a refund.

If your item has been made by Amazon Merch On Demand, they will let you know what to do and send you a returns pack, usually by email.

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Only in the case of buying an item through our Amazon Merch On Demand will you receive instructions from Amazon. Other than that we ask you to keep the item even if we issue a refund or a replacement.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at shop@avier.store.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. This applies to everything other than printed items.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at shop@avier.store.

Understanding Paper Weight
Navigating the world of paperweights can sometimes feel like deciphering a secret code.

To simplify things, we've outlined the key differences in how paper weight is measured across the globe:

North America: The standard unit of measurement for paper weight is pounds (lb).

Rest of the World: The metric system reigns supreme, with grams per square meter (gsm) being the preferred unit.

 While we strive to offer a wide array of paper options, please be aware that we currently do not offer photographic paper.